Intex Support

Get help wherever you are. We take great pride in our product and want you to enjoy it just as much.

That is the reason, we are here at your service to help you with any difficulty that you may face. Find a professionally qualified and friendly team, all set to serve you at all times.

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FAQ

What technology does INTEX LED-TV compromises of?

Direct-lit LED backlights are an offshoot of full-array backlighting, in that LEDs spread across the entire back panel of the TV.

This result in an incredible dynamic contrast ratio in millions, amazing picture clarity, natural color, faster response time as well as reduced power consumption and less heat generation.

How many speakers do INTEX LED TV has?

Two built in speakers produce balanced stereo sound over a wide area.

How would I be able to switch the eye-safe features for INTEX LED TV?

There is button in green color/Eye-safe at the top of the remote from where you can switch on the eye-safe feature.

TV Remote keys are not working.

Check Remote batteries, they might be old or diffused. Replace batteries in the remote and clean the IR LED for both Television set & Remote.

No sound from TV

The sound may be MUTED or the volume may be minimum(0). Or Mute button may be pressed.
Press the Mute button to unmute the sound, or increase the volume from the remote control or controls on the control panel of the television. Else contact customer care helpline.


Picture not clear in Monitor(PC) mode

Check the cable connection and re-connect it, if necessary. It may be that current resolution does not match with recommended resolution. Change the resolution to the recommended resolution.

TV unable to detect USB Flash drive.

Remove and re-insert the USB flash drive & then check. It may be due to the content or format isn't supported or file is damaged/corrupted due to virus/else. Try connecting other USB device or format USB flash drive as per specification mentioned in User manual.

What can I playback through the USB port

You can playback pictures (JPEG), music (MP3), movies (DivX/AVI/MPEG)…etc. For details refer User Manual.

Can I connect my home theater system to INTEX TV's

You can connect 2.1 Audio amplifier System only in AV out port to get robust sound output.

What Size TV should I buy ?

The optimal screen size depends on various factors; the environment where you want to use it, also the viewing distance from your TV.

General Cleaning

For general cleaning of both the frame and screen of your LED TV, use a soft, clean, lint free, dry cloth. Never use cleaning fluids, wax, or chemicals.

From where I can buy this product?

INTEX LED TVs are available at our CDIT stores across the country.

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