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COD Policy

Intex Technologies India Ltd provides you the option to pay Cash on Delivery across all major cities in India. We provide cash on delivery through all the major courier providers. This is how it works: 

  

  1. You place an order on the website and enter your address during checkout.  

  2. Cash on delivery is available for a minimum order amount of INR 899/- (including shipping charges).   

  3. Since we ship through courier companies, we can only provide cash on delivery in limited areas.   

  4. If cash on delivery is available in your area, you will see the option to pay via Cash on Delivery in payment methods. If Cash on Delivery is not available in your area, you can still proceed with your order by paying via credit card/ debit card/ Net banking.   

  5. After you place an order, an automated SMS / Whats App message is sent to you to confirm your order followed by an IVR call. If you do not respond, a customer service representative will call you within the next 24-48 hours to confirm your order. Please make sure you answer the call and confirm the order.   

  6. Your order will now be processed and you will receive the tracking number and the courier's name as soon as it is shipped. You can track the shipment and make sure it is received by you.   

  7. At the time of delivery, only when you hand over the cash to the delivery person will the package be handed over to you. Please note that the courier companies do not allow you to open the package at the time of delivery. We have a return policy in case you would like to return the products. Please read here.   

  8. In case the shipment is not accepted, you will no longer be eligible to avail cash on delivery facility on our website.  

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